FAQ

All items will be posted twice a week, within 2-3 working days. You will receive a confirmation email once the item is dispatched. We ship worldwide via Australia Post. SĀN is not responsible for any lost or stolen packages, please get in contact with the Australia Post if you're experiencing any issues

All of our items are preloved, every item is inspected for flaws and will state any noticeable flaws in the product description. We do not accept returns or exchanges at this time. Please check all measurements of the garment before purchasing.

If you have a question about an item or policies or if you just want to chat about cats, please reach out at hello@sansansan.online